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Knowledgebase: Errors / Bugs
I Get Blank Screen
Posted by Admin Zeescripts on 09 August 2016 11:44 AM

I get a blank screen after all installation when i open url.

The common reasons why you would get a blank screen when trying to install or access a url for a PHP script are:

Make sure that you have created a database and added a user to the database giving the new user the 'all' permissions for that database. If you do not know how to do this please ask your webhost or view our cpanel video tutorial on how to work with mysql databases in cpanel hosting.

Next, if your script comes with a mysql dump (or a file with database tables) you will need to import or insert these into the new database. Again, if you do not know how to do this or are not sure you did it correctly you can ask your webhost to do it for you or view our cpanel video and we will walk you through it.

Also, pay close attention to any path information that must be entered. Some paths require a trailing slash and others do not. It does make a difference. If the instructions call for a trailing slash at the end of the path make sure you added the slash. (example: /home/someuser/public_html

One more reason is CHMOD (set correct file permissions) for the directory in question, like 777 on a folder may produce blank screen in some hosting. Change it to 755 and try.

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